July, 2021
2021 ARC Shared Services Meeting
Better Together: Co-Creating our Future
Wednesday, July 28 | 8:30 AM – 3:30 PM ET
Join ARC in a one-day, three-part virtual conference to gain key strategic and practical information to support your day-to-day objectives. This is a valuable opportunity for all ARC customers – leaders and staff alike – to gain insights into ARC's strength as a shared service provider and gain perspective on how ARC is collaborating with customers to co-create our future. ARC experts will share how working together, modernizing together, and achieving together creates a culture that provides best-in-class products and services for you.
Session #1: 8:30 AM – 10:00 AM ET
Building Together: Leveraging Customers' Voices to Transform ARC Services
- New Workflow Tool Supports More Consistent and Integrated Customer Interactions
- Enhancing the Customer Retirement and Benefits Experience with Self-Service Features
- From Four Steps to One: Simplifying Employee Relocation Vouchers with Digital Capabilities
- How ARC Used Journey Mapping to Improve the Hiring Process for Hiring Managers
Session #2: 11:00 AM – 12:30 PM ET
Modernizing Together: Improving Service Delivery for You
- OneStream Implementation Is Underway. Learn How It's Going and Gain Insights with A Demo
- Get Prepared for G-Invoicing with Guidance from An Expert
- Game Changer: Improving Acquisition Support through Forecast Modeling
- ARC Digital Transformation: A New Initiative to Reengineer, Digitize, and Innovate ARC's End-To-End Business Processes
Session #3: 2:00 PM – 3:30 PM ET
Achieving Together: Year- End Guidance and the Impact of Policy Changes
- Financial Management Year-End Reporting Guidance
- Travel Year-End Guidance
- Procurement Year-End Guidance
- Human Resource Year-End Guidance
- The Pandemic Changed Government Travel; Tips on How to Get Prepared Before You Hit the Road
- How the American Rescue Plan Impacted Reporting
- From COVID Leave to Mandatory Telework, There Have Been Big Changes in Pay and Leave for Federal Employees
From improving the delivery of ARC's core services to making improvements in your customer experience, the ARC team is working for you.