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Invoice Processing Platform (IPP) - Viewing and Correcting Rejected Invoices

The following outlines the process for viewing and correcting rejected invoices.

If you received a notification your invoice was rejected, you should access IPP at www.ipp.gov and view the reason the invoice was rejected.

There are fields in the invoice that can be changed (corrected) when viewing the rejected invoice, providing an easy method of resubmitting the original invoice.

Viewing the Rejected Invoice

  • Sign into IPP at www.ipp.gov and select Collector (Supplier) module.
  • Sign in using ID.me or Login.gov
  • The IPP Collector home page will display.
  • Select the Rejected link under Invoice Status.
  • Invoices rejected in the last 120 days will display.
  • Select either the View button or the Invoice number link to view the rejected invoice.
  • Comments explaining the reason for the rejection will be displayed at the top of the page.
IPP Collector Sidebar with an arrow pointing to the 'rejected' link. List of rejected invoices for the past 120 days

Making Corrections and Resubmitting Invoices

  • If you would like to make any corrections and resubmit the invoice, correct the data by typing over the incorrect information on the invoice, then resubmit by selecting the Submit button at the bottom of the invoice.
    • Verify the invoice was submitted successfully.
  • The Issue Date must reflect current date.

Need Help?

Accounts Payable Help Desk
Monday - Friday (Except Federal Holidays)
7:00 AM - 6:00 PM EST

(304) 480 - 8000, Option 7

accountspayable@fiscal.treasury.gov

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