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New Functionality Available in PRISM

As of March 31st, ARC's Division of Procurement Services (DPS) deployed some great new functionality in the PRISM contract writing software. This update has been over a year in the making, and DPS is excited to roll this out to ARC's full-service procurement customers. However, it is more than just the functionality you will see immediately; we have laid the foundation for the future. The Insight platform provides the ability to add applications (think smartphone) to enhance system capabilities for procurement action automation organically.

Here are a few of the new functions that you will see immediately:

  • Improved Procurement Request Submission: In some cases, submissions are provided to DPS with missing documents or information, causing delays. After go-live, procurement request submissions will no longer be accepted through email. Using the new checklist will guide you through the complete submission requirements and prevent delays during the process.
  • Library of Documents and Forms: Users will now have an accessible library with the latest forms for use as appropriate. Additionally, all contract files will be maintained within the PRISM system for as-needed access for anyone with the proper system access credentials.
  • @Mentions: The notes section of a procurement request will retain all communications related to the procurement request activity and be available for future viewing. The last note will also appear in the status report for quick reference. NOTICE: Please ensure the @Mention function is turned on in your PRISM Profile.
  • Self-serve Status: Because all the information and data are contained within PRISM, users can access and review the status of your submitted procurement requests.

We realize that this is a change for many. However, be assured that help will be available through our PRISM Help Desk (304-480-8000, option 2) or through your assigned ARC Contracting Officer.

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