Invoice Processing Platform (IPP) - Obtaining IPP Access

The following outlines the process for obtaining access to your IPP account (www.ipp.gov).

New vendors will automatically be enrolled in IPP when their first purchase order is loaded to IPP. Within 12-24 hours of the initial enrollment, an e-mail will be sent to the (administrative user) contact person listed on your System for Award Management (SAM) registration. This email from IPP is asking to either use an existing ID.me or Login.gov account or create a new one to log in to IPP.

After the initial vendor administrator user receives the IPP email, they can access the IPP collector module by clicking the link in the email. This will direct users to the IPP Credential Service Provider (CSP) selection page, where they can choose between ID.me and Login.gov.

They must then select either ID.me or Login.gov. If they do not have an existing account with the selected CSP, they can follow the instructions for ID.me or Login.gov in the IPP Vendor MFA Quick Reference Guide to create an account. Please make sure to set-up multi-factor authentication options in your CSP account.

Once you have logged into www.ipp.gov with your ID.me or Login.gov, you will need to accept the IPP Rules of Behavior. You will also find instructions and videos on how to setup e-mail notifications, invoice, add additional users, and other relevant information. To view the information, scroll down and select the topic you wish to review.

If your company's Taxpayer Identification Number (TIN) has already been registered with IPP in the past, you will be able to invoice immediately using your existing IPP access account. If you are unable to view a new purchase order under your existing account, please contact us.

Additional Assistance

IPP Customer Support Help Desk
(866) 973 - 3131
IPPCustomerSupport@fiscal.treasury.gov

Standard Operating Hours:
Monday - Friday (Except Federal Holidays)
8:00 AM - 6:00 PM EST

Return to the IPP Quick Reference Guide